No drama, zero return fees. We're confident you're going to love our products, so we'll refund you in full if you don't! #ThisIsAwesome
We're confident that we've made the best bedding products, so we back them with the best trial period in the industry, 120 nights! We do require that you try your new mattress for at least 2 weeks from the date of delivery. This gives you ample time to properly adjust to the new materials. The trial date begins when you receive your mattress and can only be used once per customer per calendar year. Returns are handled by local donations, please contact customer support at email@example.com for more information.
Our 120 night offer extends to our accessories. In this case we asked that you package the merchandise, contact us at firstname.lastname@example.org with package dimensions so we can email over a prepaid shipping label to have the merchandise shipped back to our facility at no charge to you.
Accessories include but are not limited to: Foundations, Pillows, Sheets and Protectors.
Brooklyn Bedding does not provide packaging for merchandise being returned.
The 120-Night Trial can only be used once per customer per calendar year.
We do allow mattress exchanges, however any additional returns will include a flat fee of $99.
***Note, additional express shipping and other shipping fees are non-refundable***