Shipping Policy

Free FedEx Shipping for All Products!

We provide FREE FedEx Ground Shipping to all contiguous U.S. States (48 states, excluding Alaska & Hawaii). On average, it takes 2-3 days to process your order and 3-5 days to arrive at your home.

Shipping to Hawaii or Alaska starts at $250 per mattress, other accessories will need a custom quote. Shipping to Canada is done via UPS and starts at $270 per mattress, other accessories will need a custom quote. For all US purchases, we use FedEx Ground and packages are delivered within approximately 3-4 business days.

If you'd like to inquire about alternative shipping destinations, please call us or fill out the form on our contact page. We do not ship to APO addresses.

How long will it take to get my order?

It takes on average 2-3 business days to process an order. Pillows & sheets can be sent same or next day. After processing, your order is shipped FedEx Ground which can take 3-5 business days depending on your location. For Canadian orders, it can take 3-5 business days after processing.

My tracking number does not work?

We create tracking numbers in advance and it can take 24-48 hours for a tracking number to activate. Once FedEx/UPS receives and ships the package, the tracking number will activate.

Do you ship to Canada?

Yes, we now offer UPS shipping to Canada. Shipping starts at $270 for a single mattress . For a custom quote or different quantity, please call or contact us.

Do you offer White Glove Delivery?

We do not. We believe it's an expensive add-on that is not necessary with compressed mattresses.

How do I track the status of my order?

You can log onto your account anytime to check the status of your order and also obtain your tracking number. Please keep in mind you tracking number will take some time to activate, approximately 24 to 48 hours.

You may also contact our helpful customer service team with any questions by phone or by email.

Can I expedite my shipping?

Yes, we do offer expedited shipping options on select products at an additional cost. You must contact us by phone for more information.

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