Questions? Our team of sleep experts are here to help!

Couple laying on Brooklyn Bedding Aurora

Our Dream Factory in Arizona is a hub of innovation, creativity, and hardwork. We are proud of our team of master craftsmen who hand-finish each mattress before shipping directly to you!

This factory-direct shipping keeps our prices low and our accountability high. If you have a question or concern, we want to hear from you! Because we stand by our commitment to you and your sleep.

Remember that your questions may be easily answered by checking our Quick Facts & Stats (see link below.) To ensure a quick response, please only reach out once. We typically respond within 24 hours.

Quick Facts & Stats:

Track My Order

Return Policy

FAQs

WE’RE HERE TO HELP:

Email us:

Please send us an email at support@brooklynbedding.com or via our contact page here.

Chat with us:

Please chat with us via our website.

CHAT

Please note: Our sleep experts offer chat support from 7 AM to 7 PM - MST. While we make a strong effort to respond to every chat request, we may be unable to respond due to high chat volumes. We appreciate your patience.

Call us:

Please give us a call at +1 623-624-1222.

Please note: Our sleep experts offer live customer support from 9 AM to 7 PM - MST. While we make a strong effort to answer all incoming calls, we may be unable to answer your call due to high call volumes. We appreciate your patience.

We are closed for:

New Years Day

Fourth of July

Thanksgiving Day

Christmas Day

Retail & Showroom Partners: For assistance with retail or showroom partnerships, please contact the store representatives directly. (Our online customer service team is unable to assist with these inquiries.) For a directory of our showrooms and their contact information, please click here.