Top notch! The way a business should be run! Went there to arrange the exchange of a mattress we bought last month. Not because of any problem with the product, just that we had picked a firmness that wasn’t suited to us. We weren’t questioned for a moment, just “when do you want the replacement delivered?” Absolutely fantastic customer service! Totally recommend this business when you, or anyone you know needs a new mattress.
I just wanted to send you a note about my delivery experience with Chito and Louis today. They were both very pleasant and professional. Also, prompt and called me with the window timeframe and then when they were on their way. Nice guys.