Warranty Form

At Brooklyn Bedding, we strive to give you the best sleep ever. We are very sorry to hear you don’t love your mattress. Let’s get started by gathering some information that will help us identify your main issues as well as collect details for approval of your warranty. Note that photographs will be requested as you complete the form below.

One thing to keep in mind is that all mattresses soften and develop a slight impression. That impression should not extend over one inch with zero weight on the mattress. If your bed is simply softer, it is likely due to normal wear and tear. As a valued customer, we will work through any concerns to ensure you are completely satisfied with your purchase.

3.) Do you have proper center support underneath your foundation? This support would either run vertically or horizontally.

4.) Are you currently using a mattress protector or mattress encasement on your mattress?

5.) Are you able to see a visible impression in your mattress of over one inch with zero weight on the bed?

Please attach photos of your mattress entirely uncovered so that we have full visibility to any issues you might be experiencing. Photos should include the following:

Top of the mattress

White law tag (either at the head or foot of the bed)

The foundation you have the mattress resting on

Sides of the mattress

You’re almost finished! Please complete the information below so that we can review and process your warranty claim.